Productive IT / Business Operations & ERP briefing · 2026-09-10

The signal

Improving employee productivity and efficiency is one of the top priorities for CIOs today. According to Gartner , [commercial figure withheld] of CIOs say these areas will remain a focus for the rest of the year. Hybrid work has also raised expectations for the office experience. Employees have gotten used to reliable technology and familiar tools at home. When they come into the office, they expect to find technology that’s simple and ready to use. However, many organizations continue to lose productive time to workplace technology that doesn’t run as expected. Employees might have a hard time finding the right space, starting a meeting, or connecting to the tools they need. Those disruptions frustrate employees and pull IT teams away from strategic work. According to Cenero , [commercial figure withheld] of people experience tech-related stress in meetings. Creating a more consistent experience across the workplace can help employees spend their time connecting and collaborating instead of dealing with technology. Create a consistent experience throughout the day Imagine you’ve just started working from the office a few days a week. Before leaving home, you reserve a desk and meeting room. When you arrive, digital wayfinding directs you to your workspace. Later, you step into a huddle room for a team call and join with the same familiar process you used in a larger conference room the day before. Standardizing technology and workflows across spaces gives employees confidence to move through their day without figuring out how each room works. Continued training helps maintain that consistency as new employees join. Keep the technology simple Start by understanding what employees need to accomplish in each space. “Workplace technology should support a business application, a person, and a purpose,” said Christopher Emminizer, president and chief revenue officer at Cenero . Employee interaction with the technology should also be minimal. Cenero works with Crestron to provide solutions that automate parts of the meeting experience and work across Microsoft Teams and Zoom. This gives employees a simpler experience while providing flexibility as an organization’s collaboration needs evolve. When architecture and design firm LS3P relocated its Charlotte office, the team worked with Cenero to create a simpler workplace experience. The project delivered flexible spaces that make it easier for employees to meet and share ideas, while proactive support gives LS3P insight into how its spaces are performing. Let workplace data guide your investment Ongoing support and monitoring can ensure reliability and functionality of your workspace technology. For example, real-time remote management helps identify and resolve technical issues before they disrupt meetings. This saves resources while improving the overall experience. Leaders can also look at how employees use spaces to see where technology investments are delivering value. Room activity shows which spaces employees rely on, while service trends reveal which systems need attention. Collaboration technology typically has a five- to six-year lifespan. Combining activity and service data helps CIOs decide which systems to replace first and plan upcoming investments based on demand. Give employees a reason to come in A successful hybrid workplace makes it easy for employees to connect and collaborate throughout the day. Creating a simple, consistent experience gives employees greater value from their time in the office, and makes the commute worthwhile. Discover how to create workplace experiences that make it easier for employees to connect and collaborate. Explore Cenero’s digital workplace solutions .

Source signal: The hidden cost of workplace tech friction (Thu, [commercial figure withheld] Sep [commercial figure withheld] [commercial figure withheld]:[commercial figure withheld]:[commercial figure withheld] +[commercial figure withheld]).

What it means for a growing business

A headline is only useful when it changes a decision. For business operations & erp, the decision usually sits across four layers, the customer experience, the internal operating system, the team’s ability to execute, and the measurement loop that tells you what to improve. Productive IT connects those layers without turning every problem into a tool-buying exercise.

The Productive IT view

  • Begin with the business outcome, audience, or operational friction.
  • Design the page, process, campaign, or system around a real user journey.
  • Keep security, consent, accessibility, ownership, and measurement visible from the start.
  • Build a repeatable operating rhythm so improvements compound.

A practical next step

Explore the relevant Productive IT service and start a focused conversation through productiveit.in.

*Original Productive IT editorial informed by public signals. It does not promote or compare competitors. Generated 2026-09-10T22:24:58.499Z.*