Discover Productive IT’s Privacy Policy for Secure Data Practices
This Privacy Policy explains how Productive IT collects, uses, stores, shares, and protects information when you visit our website, submit enquiries, communicate with us, or engage our technology, digital, creative, advertising, consulting, and brand partnership services.
By using this website, submitting a form, contacting Productive IT, approving a proposal, making a payment, or engaging our services, you acknowledge that your information may be handled as described in this Privacy Policy, along with our Terms & Conditions, Cookie Policy, Disclaimer, Refund & Cancellation Policy, and applicable written agreements.
Information We Collect
Productive IT may collect information directly from you, automatically through website technologies, or through third-party platforms used for website hosting, analytics, marketing, enquiry management, communication, payment processing, project execution, and service delivery.
The type of information collected may depend on how you interact with the website or our services. For example, we may collect different information when you submit a contact form, request a proposal, subscribe to communication, share project details, make a payment, or discuss brand partnership opportunities.
We aim to collect only information that is relevant for communication, enquiry handling, service planning, project execution, legal compliance, security, business operations, and improvement of our website and services.
Personal Information
Personal information may include details that identify you directly or indirectly. This may include your name, email address, phone number, company name, designation, city, country, billing details, enquiry details, communication history, and any other information you voluntarily submit through forms, email, phone, WhatsApp, social media, or other communication channels.
If you contact us on behalf of a company, brand, agency, organization, or partnership firm, we may also collect your business contact details and role-related information for communication and service coordination.
Please do not submit sensitive personal information unless it is required for a specific service and requested through an appropriate secure channel.
Business, Project and Service Information
When you enquire about or engage Productive IT services, we may collect business and project-related information. This may include service requirements, project scope, website details, IT infrastructure details, digital marketing goals, creative design requirements, advertising plans, brand partnership requirements, campaign objectives, target audience, timelines, budgets, platform details, technical access, brand assets, and approval information.
For Brand Partnerships and Brandtrove-related enquiries, we may collect information about sports partnership interests, celebrity collaboration needs, influencer campaign requirements, event promotion plans, target geography, campaign purpose, audience type, preferred categories, and promotional objectives.
This information helps us understand your requirement, prepare proposals, plan services, coordinate deliverables, and support communication throughout the engagement.
Technical, Device and Website Usage Information
When you visit the Productive IT website, certain technical and usage information may be collected automatically. This may include IP address, browser type, device type, operating system, pages visited, time spent on pages, referring website, approximate location, interaction behavior, session data, and website performance information.
This information helps us understand how visitors use the website, improve page structure, strengthen website security, analyze service interest, identify technical issues, and improve user experience.
Technical data may be collected through website platform tools, analytics services, cookies, logs, security tools, or third-party integrations where implemented.
Cookies, Analytics and Tracking Technologies
Productive IT may use cookies, analytics tools, tracking pixels, tags, scripts, browser storage, and similar technologies to support website functionality, performance measurement, marketing analysis, security, user experience, and communication flow.
Cookies may be essential, functional, analytics-based, marketing-related, or third-party platform cookies. These may help the website function properly, remember preferences, understand visitor behavior, measure campaign performance, or support relevant communication.
For detailed information about cookie use, user choices, third-party cookies, Wix platform cookies, and disabling cookies, please refer to our Cookie Policy.
How We Use Your Information
Productive IT may use collected information for the following purposes:
- To respond to enquiries, service requests, and communication.
- To understand business, project, technical, creative, digital, or brand partnership requirements.
- To prepare proposals, quotations, invoices, scopes, and service plans.
- To deliver IT, digital, website, SEO, creative, advertising, and brand partnership services.
- To coordinate Brandtrove-related sports, celebrity, influencer, event, and campaign enquiries.
- To process payments, billing, accounting, and administrative records.
- To improve website content, service pages, user experience, and communication quality.
- To manage customer relationships, support, feedback, and project communication.
- To send relevant updates, service communication, or marketing messages where permitted.
- To protect website security, prevent misuse, and comply with legal obligations.
We do not use your information for purposes that are unrelated to our business operations, website functionality, service delivery, communication, legal compliance, or legitimate business interests.
Legal Basis for Processing
Depending on your location and applicable law, Productive IT may process personal information based on one or more legal grounds.
- Consent, where you submit forms, agree to communication, or accept cookies.
- Contractual necessity, where information is needed to provide services, proposals, invoices, or project communication.
- Legitimate business interests, such as responding to enquiries, improving services, securing the website, managing client relationships, and conducting business operations.
- Legal obligations, where information must be processed for accounting, taxation, compliance, dispute management, or regulatory requirements.
- Protection of rights and interests, where processing is required to prevent misuse, enforce policies, or protect Productive IT, clients, users, or third parties.
Where consent is required, you may have the right to withdraw consent, subject to legal, contractual, administrative, or technical limitations.
How We Share Information
Productive IT may share information only where necessary for service delivery, business operations, communication, legal compliance, payment processing, technical support, analytics, marketing, project coordination, or protection of rights.
Information may be shared with trusted service providers, technology partners, hosting platforms, analytics tools, payment providers, communication tools, digital marketing platforms, legal or accounting advisors, project vendors, campaign partners, or other third parties involved in providing requested services.
We do not sell personal information as a regular business practice. Any sharing of information is intended to support website functionality, client communication, service delivery, legal compliance, or legitimate business operations.
Third-Party Platforms, Vendors and Tools
Productive IT may use third-party platforms and tools for website hosting, analytics, email communication, payment processing, forms, customer communication, marketing, advertising, social media, cloud services, design, automation, reporting, and project delivery.
These third-party providers may process information according to their own privacy policies, cookie policies, terms, security standards, and data handling practices. Productive IT does not control independent processing carried out by such third-party platforms.
Examples may include website platforms, hosting providers, Google services, Meta platforms, LinkedIn, YouTube, payment gateways, email tools, CRM systems, cloud tools, analytics platforms, design tools, and campaign platforms where implemented.
Wix Platform and Hosting
The Productive IT website is built and hosted on Wix. Wix may process certain technical, usage, security, analytics, cookie, hosting, and platform-related information to operate and secure the website.
Wix may use infrastructure, servers, storage systems, security tools, analytics, platform cookies, and other technologies to provide website functionality. Some processing may be controlled by Wix as the website platform provider.
Users may review Wix’s own privacy and cookie practices for more information about how Wix processes platform-related data.
Brand Partnership, Celebrity, Sports and Influencer Enquiries
When you submit an enquiry related to brand partnerships, Brandtrove, celebrity collaborations, sports partnerships, influencer marketing, event promotions, campaign execution, sponsorships, ambassador opportunities, or brand visibility services, Productive IT may collect and process information needed to understand and coordinate the enquiry.
This may include brand name, company information, campaign objective, target geography, preferred partnership category, budget direction, timeline, event requirements, product/service details, audience segment, proposed deliverables, and communication history.
Where needed, relevant enquiry details may be shared with trusted collaborators, agencies, talent managers, influencers, creators, sports-related contacts, event vendors, or campaign partners only for the purpose of evaluating, coordinating, or executing the requested opportunity.
Productive IT does not guarantee availability, acceptance, participation, endorsement, or approval from any celebrity, sports personality, influencer, creator, event partner, or third-party collaborator unless confirmed through a written agreement.
Marketing Communications
Productive IT may use contact information to send relevant service updates, business communication, proposals, project updates, newsletters, offers, campaign information, or promotional messages where permitted by applicable law or where you have shown interest in our services.
Marketing communication may relate to IT services, website design, digital marketing, creative design, advertising, brand partnerships, Brandtrove, celebrity collaborations, sports partnerships, influencer campaigns, event promotions, or related business services.
You may request to stop receiving marketing communication by contacting us at info@productiveit.in or using unsubscribe options where available. Service-related, billing-related, legal, or project communication may still be sent where necessary.
AI, Automation and Digital Tools
Productive IT may use AI-assisted tools, automation systems, analytics platforms, website builders, design tools, reporting tools, content planning tools, marketing platforms, and other digital tools to support service delivery, productivity, research, analysis, design, campaign planning, and communication.
Information processed through such tools may depend on the nature of the project, tool used, client instructions, and service requirement. We aim to use such tools responsibly and avoid sharing unnecessary sensitive information unless required for the service.
AI-assisted outputs, automated suggestions, reports, summaries, designs, or content drafts may require human review, editing, verification, and client approval before final use or publication.
Data Security
Productive IT takes reasonable administrative, technical, and organizational measures to protect information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.
Security measures may include controlled access, password protection, platform security features, secure communication practices, limited access sharing, backup practices, and use of trusted third-party platforms where appropriate.
However, no website, internet transmission, email communication, cloud platform, digital tool, or storage system can be guaranteed to be completely secure. Users and clients are also responsible for protecting their passwords, accounts, devices, credentials, and shared access.
Data Retention
Productive IT may retain information for as long as necessary to respond to enquiries, provide services, manage projects, maintain business records, meet legal or tax obligations, resolve disputes, enforce agreements, support audits, and improve business operations.
Retention periods may vary depending on the type of information, nature of service, legal requirements, accounting obligations, project history, communication records, dispute status, and business needs.
When information is no longer required, Productive IT may delete, archive, anonymize, or securely store it in accordance with operational, legal, technical, and business requirements.
International Data Transfers
Productive IT operates from India and may use service providers, platforms, hosting infrastructure, analytics tools, communication tools, cloud systems, or business tools that process information in India or other countries.
If you access our website or services from outside India, your information may be transferred to, stored in, or processed in countries that may have different data protection laws from your location.
Where required by applicable law, Productive IT will take reasonable steps to handle international data transfers through appropriate business, technical, contractual, or platform-based safeguards.
Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of information where legally permitted.
- Request restriction of processing in certain circumstances.
- Object to certain types of processing where applicable.
- Withdraw consent where processing is based on consent.
- Request information about how your data is used or shared.
- Opt out of certain marketing communications.
To exercise privacy rights, contact us at info@productiveit.in. We may need to verify your identity before processing requests. Some requests may be limited by legal, contractual, tax, accounting, security, dispute, or business record requirements.
GDPR / UK GDPR Rights
If you are located in the European Economic Area, United Kingdom, or another jurisdiction where GDPR-style rights apply, you may have additional rights under applicable data protection laws.
These rights may include access, rectification, erasure, restriction, objection, data portability, withdrawal of consent, and the right to lodge a complaint with a relevant supervisory authority.
Productive IT will review such requests in accordance with applicable law and the nature of the information processed. Some requests may not be fulfilled where retention is required for legal obligations, contract performance, dispute resolution, security, or legitimate business purposes.
CCPA / CPRA Rights
If you are a California resident and applicable law applies, you may have rights under the California Consumer Privacy Act and California Privacy Rights Act, including the right to know, access, correct, delete, and limit certain uses of personal information.
Productive IT does not sell personal information as a regular business practice. If any cookie-based advertising or analytics activity is considered a ‘sale’ or ‘sharing’ under applicable California law, users may have the right to opt out where required.
Requests may be submitted by contacting info@productiveit.in. We may need to verify your identity and assess whether the law applies to the specific request.
Children’s Privacy
Productive IT’s website and services are intended for businesses, professionals, organizations, brands, and adult users. We do not knowingly collect personal information from children.
If a parent, guardian, or authorized person believes that a child has provided personal information to Productive IT without appropriate consent, they may contact us at info@productiveit.in and we will review the request.
Where required, we will take reasonable steps to delete or restrict such information, subject to legal, technical, and verification requirements.
External Links
The Productive IT website may contain links to third-party websites, tools, platforms, Brandtrove pages, social media profiles, payment pages, service providers, or external resources.
We are not responsible for the privacy practices, cookie practices, content, security, availability, or policies of external websites. Users should review the privacy policies and terms of any third-party website before sharing information or using their services.
Clicking external links is at the user’s own discretion and subject to the terms and policies of the relevant third-party website or platform.
Governing Law and Jurisdiction
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable law, the courts and competent forums located in Delhi, India shall have exclusive jurisdiction over disputes arising from or related to this Privacy Policy, website use, data practices, service engagements, communications, or policies of Productive IT.
For users and clients outside India, this Privacy Policy applies subject to any mandatory privacy, data protection, or consumer protection laws that may apply in the user’s location.
Changes to This Privacy Policy
Productive IT may update, revise, or modify this Privacy Policy from time to time to reflect changes in services, legal requirements, technology tools, website functionality, business practices, third-party platforms, or operational needs.
Updated versions will be posted on this page with the latest revision date. Continued use of the website or services after updates means you accept the revised Privacy Policy.
Users are encouraged to review this Privacy Policy periodically, especially before submitting personal information, making enquiries, or engaging services.
Contact Information
For questions about this Privacy Policy, data handling, privacy rights, website data practices, or service-related privacy concerns, contact Productive IT using the details below.
Business Name: Productive IT
Email: info@productiveit.in
Phone: +91-9817303991
Location: India
Last Updated: May 2026